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Legal and Ethical Advisory Service

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Home > Information resources > Advisory services > Legal and Ethical Advisory Service

The Regulation Directorate provides advice to pharmacists and pharmacy technicians on matters relating to the Code of Ethics and the Society's interpretation of medicines and pharmacy legislation.

In 2008, the Legal and Ethical Advisory Service handled 13,199 telephone calls and responded to 2,121 e-mails and 326 letters. The types of enquiries that the pharmacist advisors can advise on include legislation relating to Controlled Drugs in registered pharmacies, validity of prescriptions, wholesale supplies from a registered pharmacy, the use of restricted titles such as "pharmacy" and other enquiries related to pharmacy law and ethics.

The pharmacist advisors do not advise on contractual or employment legislation and are unable to offer a proofreading service for protocols and standard operating procedures. Where a query falls outside the remit of the Advisory Service, the enquirer will be redirected to the appropriate authority.

Opening hours: 9am to 5pm Monday to Friday

Contact Details:
Tel: 020 7572 2308
Fax: 020 7572 2510
e-mail: leadvice@rpsgb.org

For downloadable information click on the links below:

Fact sheets
Top tips
Law and Ethics Bulletins
Pharmaceutical care of detainees in police custody

Fact sheets

In addition to providing written or oral advice, the advisory service has produced a series of fact sheets for pharmacists, covering areas of practice which are frequently the subject of queries. The fact sheets, including the Patient Group Direction Resource pack, are reproduced here as PDF files. The date each fact sheet was last amended is shown in brackets.

Click on the links below:

The Legal and Ethical Advisory Service Fact Sheets on Advertising, Prescription collection, home delivery and repeat medication services and Pharmacy and the internet have been superseded by professional standards and guidance documents which support the Code of Ethics. For further information click here.

Top Tips

Top Tips is a series of publications aimed at providing pharmacists with information in a concise and simple format that is easy to understand. Top Tips will focus on areas that will primarily help community pharmacists in their day to day practice. The idea is that the Top Tips sheets will be a useful resource to print off and put on your dispensary wall for an easy reference guide to help you make the right decision in a busy pharmacy environment.

For Top Tips, click on the link below:

1: The supply of veterinary medicines (POM-V & POM-VPS) on prescription
2: NHS prescriptions for Schedule 2 and 3 Controlled Drugs

The Society is always trying to improve the service we offer members, so please send us any suggestions of future topics for Top Tips to leadvice@rpsgb.org.

Law and Ethics Bulletins

The Society issues Law and Ethics Bulletins to highlight current problems and inquiries relating to the Codes of Ethics and the Society's interpretation of medicines legislation.

Click on the links below:

Pharmaceutical care of detainees in police custody

For guidance on dealing with prescriptions written by forensic physicians for patients in police custody, click on the link below:

Pharmaceutical care of detainees in police custody

The RPSGB is not responsible for the content of external websites